Effective date: 03/2026
Raplas Ltd is committed to protecting your privacy and handling your personal data in a transparent and lawful manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit this website, contact us, or use our services.
Who we are
For the purposes of data protection law, Raplas Ltd is the data controller responsible for your personal data collected through this website.
Company name: Raplas Technologies Ltd
Registered address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Contact email: info.uk@raplas.com
What information we collect
We may collect and process the following categories of personal data:
- Contact details, such as your name, email address, telephone number, and company name
- Information you provide when submitting an enquiry or contacting us through the website
- Technical information, such as IP address, browser type, device information, and usage data
- Cookie and tracking data, where applicable
- Any other information you choose to provide to us
How we collect your information
We collect personal data directly from you when you fill in a form, contact us by email or telephone, request information, or otherwise communicate with us. We may also collect certain technical data automatically through cookies and analytics tools when you use this website.
How we use your information
We use personal data only where we have a lawful basis to do so. This may include using your information to:
- Respond to enquiries and provide requested information
- Communicate with you about our products, services, and support
- Manage and improve our website, systems, and user experience
- Maintain website security and prevent misuse
- Comply with legal and regulatory obligations
- Send marketing communications where you have consented, or where otherwise permitted by law
Lawful bases for processing
Depending on the circumstances, we rely on one or more of the following lawful bases under UK data protection law:
- Your consent
- The performance of a contract or steps taken before entering into a contract
- Our legitimate interests, where these are not overridden by your rights and interests
- Compliance with a legal obligation
Sharing your information
We do not sell your personal data. We may share your information with trusted third-party service providers who support our website, hosting, analytics, customer communications, or business operations, where this is necessary and appropriate. We may also disclose personal data where required to comply with legal obligations or to protect our legal rights.
International transfers
Where personal data is transferred outside the United Kingdom, we will take appropriate steps to ensure it is protected in accordance with applicable data protection laws, including the use of approved safeguards where required.
Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the reason we hold it.
Your rights
Subject to applicable law, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Request restriction of processing
- Object to processing based on legitimate interests
- Request transfer of your data to you or another provider
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office
To exercise any of these rights, please contact us using the details set out in this policy.
Cookies
This website may use cookies and similar technologies to ensure the site functions properly, understand how visitors use the site, and improve performance. Where required by law, we will request your consent before placing non-essential cookies on your device. You should also provide a separate Cookie Policy or cookie notice if the website uses analytics, embedded media, or marketing cookies.
Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Third-party websites
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites, and we encourage you to review their privacy policies separately.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or website functionality. Any updates will be published on this page, and the effective date will be updated accordingly.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info.uk@raplas.com.